The questions everyone asks first
Privacy, accuracy, what counts as tax advice, and what this actually costs. All in one place.
Privacy & Security
Do you read the full content of my emails?+
Yes — that's how we find your property management activities. We use read-only access (we never send, modify, or delete anything), and all content is stored encrypted. We do not use your data for advertising or anything unrelated to classifying your activities.
What happens if I revoke access?+
We immediately stop fetching new data. Your previously classified activities stay in your account until you delete it. Raw email content is purged within 30 days. You can revoke access from your Google Account settings or from within the app.
Who can see my data?+
Only you. Your data is isolated per account and stored encrypted. We do not share, sell, or give access to any third party. Our team does not access individual accounts unless you specifically ask for support help.
Is my data encrypted?+
Yes. Emails and attachments are encrypted at rest. OAuth tokens are encrypted separately. All connections use TLS.
How It Works
How does the AI classification work?+
We look at who sent the email, the subject, and the content to figure out what kind of property work it represents. Each email gets matched to an IRS-recognized activity type — repairs, tenant relations, bookkeeping, travel — and we estimate the time you spent.
How accurate is the classification?+
Conservative by design — for tax purposes, it's better to under-count than over-count. You can review and adjust any classification. Your corrections improve accuracy over time for your specific properties and contacts.
What email providers do you support?+
Gmail via Google OAuth today. Outlook/Microsoft 365 is on the roadmap. In the meantime, you can forward property-related emails from any provider to your dedicated address.
How far back does the initial scan go?+
The first scan covers the current tax year (January 1 onwards). After that, only new emails sync — so it stays current without re-scanning everything.
Can I connect multiple email accounts?+
Yes. Connect as many Gmail accounts as you need to a single portfolio. Useful if you manage properties from different addresses or if family members help with management.
Tax & Legal
Is this tax advice?+
No — and we mean that. RE:Writeoff is a documentation tool. We track and organize your property management activities, but we do not provide tax, legal, or financial advice. Classifications and time estimates are approximations. Your CPA makes the final call.
Will this help me qualify for Real Estate Professional Status?+
We give you the documentation — time-stamped, categorized, backed by evidence. That's one of the key requirements for REPS. But qualifying depends on your circumstances (750+ hours, more time in RE than other professions, material participation). Your CPA determines qualification; we provide the proof.
What happens during an IRS audit?+
You hand over time-stamped activity logs with the original emails attached to every entry. That's the kind of contemporaneous documentation the IRS looks for. Export everything as PDF or CSV for your accountant or auditor.
Does this replace my CPA?+
Not even close. We give your CPA the organized, documented hours they need to make informed decisions. Think of us as the record-keeping layer. Strategy, filing, and compliance are still your CPA's job.
Pricing & Account
How much does it cost?+
$99/month plus small usage fees for email processing and AI classification. Most investors with 1-3 properties spend under $20/month in usage. The 14-day trial is free, full-featured, and requires no credit card.
Can I cancel anytime?+
Yes. No contracts, no cancellation fees. Your data stays accessible for 30 days after cancellation, then it's permanently deleted. Export everything before you go.
Is there a free plan?+
The 14-day trial gives you full access to everything — no limits. After that, you'll need a paid subscription. For context: a single missed deduction can be worth thousands of dollars. Most users find the subscription pays for itself many times over.
Didn't find your answer?
Write us at [email protected] — we reply personally. Or skip ahead and try it. Connecting your email takes two minutes.